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Frequently Asked Questions - Event Postponment
Q: Will my ticket be reimbursed?
A: Given that the event has been postponed rather than cancelled, your ticket will simply be carried forward. Refunds are dealt with on a case by case basis and will be subject to a 25% administration fee
Q: Will my airfare and other travel expenses, such as visa application, be reimbursed?
A: Expenses are not refundable. We kindly ask you to seek compensation through your own travel insurance.
Q: Do I need to rebook my hotel room or will the booking automatically carry over to the new dates?
A: If you have already booked your room, we will advise that you try and get a refund or move the date to suit the new dates for the event
Q: Is there anything specific I need to be doing with regard to my purchase, in light of this postponement?
A: No, nothing. We have retained your registration in our system, and will send you regular updates on how the event is progressing.
Q: Who is the main point of contact for any questions and concerns with regard to the postponement?
A: Please contact Reconnaissance Event Team at admin@officialmmnuk.org
Frequently Asked Questions - Event Cancellation
Q: Will my ticket be reimbursed?
A: Yes, you can expect a refund in the 60 days from the date of the date that the event was meant to happen
Q: Will my airfare and other travel expenses, such as visa application, be reimbursed?
A: Unfortunately, we can not promise that we will be able to offer any refunds for any personal costs incurred for intending to attend our event. Please seek compensation through your insurer first
Q: Is there anything specific I need to be doing with regard to my purchase, in light of this cancellation?
A: No, nothing. We update on when refunds have been processed and when they are to be expected
Q: Who is the main point of contact for any questions and concerns with regard to the postponement?
A: Please contact Reconnaissance Event Team at admin@officialmmnuk.org
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